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Vkworld Stone V3 5200m Ah IP67 impermeable Dual SIM tarjetas de teléfono móvil

Vkworld Stone V3 5200m Ah IP67 impermeable Dual SIM tarjetas de teléfono móvil

1 Year Warranty

We offer one year warranty for phones. Accessories such as batteries, cables and chargers have one month warranty.If the phone is faulty within one year (counted from the date of delivery), customers can send them back for free repair. Artificial factors such as dis-assembly, misuse, drops or falls, water damage, an official firmware or software modifications or any other causes of damage are not covered.

, Handling fee and the defective component replacement charge for the phone (the motherboard and screen are not in scope of this free repair policy).

If accessories like batteries or charger cables are faulty within one month from the date of arrival, we can arrange to resend or refund you have confirmed the issue with us by sending photos or videos showing the issue.

DOA (Phones Defective On Arrival)

Year

1. All customers need to confirm with our customer service or salesman about the return address and details before you send the defective phone back to us. We will not be responsible for your return if you ship back to us according to the return address on the original parcel we sent you.

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2. Under all of the above situations any resend or refund will be made only after we get the returned items, confirm the phone is in good situation and confirm the problems are the same manufacturing or shipping problems that the customers described.

3. The shipping fee for sending the phone back to us will be paid by customers except for DOA and broken within one month situations.

4. You can also send a message to DHL, UPS, TNT, FEDEX, DHL, UPS, DHL, UPS, etc. If we can not receive the item we can not arrange replacement or repair.

5. We advise you to put a note in the returned package that includes the following details:

1) Your order number;
2) The returned phone's name or SKU; . This note will help expedite our processing time.

6. If you have problems sending your phone back to your country, or if you have any questions, please feel free to contact us. p>